UHC Accused of Using AI to Skirt Doctors’ Orders, Deny Claims – Medscape

“The case raises ethical and legal questions about whether AI can replace or supplement human tasks and interactions, particularly in a field as complex as healthcare. California-based public advocacy firm Clarkson Law filed a similar complaint against Cigna earlier this year and has previously sued tech giants Google and ChatGPT creator OpenAI for harvesting internet users’ data to train their AI systems.”

Are health insurers programming computers to teach themselves how to be negligent, ornery, late in responding, incompetent, lazy, temporizing, and dim-witted? Traits like these in a claims reviewer might reduce costs and improve their bottom line.

---